Knight's Coffee — Store policies 

Last updated: September 25, 2026

We want you to love every cup. Because coffee is a food product, we handle returns a little differently for coffee than for gear. If anything goes wrong with your order, email us at brew@knights.coffee and we will make it right.

Coffee and K-Cups

For food safety reasons we cannot accept returns of coffee or K-Cups once they have been shipped. If your coffee arrives damaged, spoiled, or is not what you ordered, contact us within 30 days of delivery with your order number and a photo, and we will send a replacement or issue a refund to your original payment method.

Gear (hats, mugs and other merchandise)

Unused gear in its original condition can be returned within 30 days of delivery. Email us at brew@knights.coffee to start a return; we will reply with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Unless the item arrived damaged or incorrect, return shipping is paid by the customer.

Damaged, defective or wrong items

Please inspect your order when it arrives. If an item is damaged, defective, or you received the wrong item, contact us within 30 days of delivery so we can evaluate the issue and make it right at no cost to you.

Subscriptions

You can skip, change or cancel a subscription at any time from your account before your next delivery is processed. Deliveries that have already shipped follow the coffee rules above. See our subscription cancellation policy for details.

Refunds

We will notify you once we have received and inspected your return, or reviewed your claim, and let you know whether the refund was approved. Approved refunds go back to your original payment method within 10 business days. Your bank or card company may take additional time to post the refund.

Exchanges

The fastest way to get a different item is to return the one you have and, once the return is accepted, place a separate order for the new item.

Contact

Questions about a return or refund? Email brew@knights.coffee or call +1 412-837-2424.

Last updated: September 25, 2026

Shipping within the United States

• Free standard shipping on orders of $39.99 or more.
• Standard shipping: $4.99 on orders under $39.99.

Shipping costs are calculated and shown at checkout before you pay. Subscription deliveries follow the same rates.

Processing and delivery

Orders are processed on business days (Monday to Friday, excluding U.S. holidays). When your order ships, you will receive a confirmation email with a tracking number. Delivery times depend on the carrier and your location and are estimates, not guarantees.

International shipping

We ship to selected countries through USPS and DHL Express. International rates are calculated by the carrier and shown at checkout. Customs duties, taxes and import fees are set by the destination country and are the responsibility of the recipient.

Addresses

Please double-check your shipping address at checkout. If you notice a mistake, email us right away at brew@knights.coffee and we will do our best to update it before the order ships. We are not responsible for orders delivered to an incorrect address provided at checkout.

Lost or damaged packages

If your tracking shows no movement for several days, your package is marked delivered but you did not receive it, or it arrives damaged, contact us at brew@knights.coffee and we will help you resolve it with the carrier or send a replacement.

Contact

Knight's Coffee · 6901 Professional Parkway East, Sarasota, FL 34240, United States · +1 412-837-2424 · brew@knights.coffee

Last updated: September 25, 2026

Knight's Coffee subscriptions deliver the coffee you choose on the schedule you choose (every 1 to 5 weeks). You are in control of your subscription at all times.

How billing works

When you start a subscription, you authorize us to charge your payment method automatically for each delivery at the price and frequency shown at checkout, until you cancel. Subscribers get 20% off their first delivery and 10% off every delivery after that, unless a different offer is shown at checkout.

Skip, change or cancel anytime

You can skip a delivery, change your coffee, grind, quantity or delivery frequency, or cancel your subscription at any time, with no cancellation fee and no minimum commitment. Log in to your account on knights.coffee and open your subscription, or email us at brew@knights.coffee.

To avoid being charged for your next delivery, make changes or cancel before your next billing date, which is shown in your account. Once an order has been charged and processed, it will ship and cannot be cancelled; it is covered by our refund policy.

Price changes

If the price of your subscription changes, we will notify you by email before the new price applies, and you can cancel before your next billing date.

Contact

Need help with your subscription? Email brew@knights.coffee or call +1 412-837-2424.

Last updated: September 25, 2026

Overview

Welcome to Knight's Coffee. The terms "we", "us" and "our" refer to Knight's Coffee. We operate this store and website, knights.coffee, including all related information, content, features, tools, products and services (the "Services"). The Services are powered by Shopify. By visiting our website, placing an order, or using the Services, you agree to these Terms of Service ("Terms"), together with our Privacy Policy, Refund Policy, Shipping Policy and Subscription Cancellation Policy. If you do not agree, please do not use the Services.

1. Eligibility and accounts

You must be at least the age of majority in your state of residence to use the Services. You are responsible for the information you provide, for keeping your account password confidential, and for all activity under your account.

2. Products and our mission

We sell specialty coffee, K-Cups and related gear. We make every effort to display our products, colors and descriptions accurately, but we cannot guarantee that your screen displays them exactly. Knight's Coffee directs 100% of its net profits to support the formation of Catholic seminarians, as described on our website.

3. Prices, payment and availability

Prices are shown in U.S. dollars and may change without notice. We may limit quantities, discontinue products, or refuse or cancel any order, including orders that appear to be placed by resellers or that contain a pricing error; if we cancel an order after you have been charged, we will refund you. You agree to provide current, complete and accurate purchase and account information. Payments are processed securely through our payment providers.

4. Discounts and promotions

Discount codes and promotions are subject to the conditions stated with each offer, may not be combined unless stated, have no cash value, and may be modified or ended at any time.

5. Subscriptions

If you start a subscription, you authorize recurring charges to your payment method at the frequency and price shown at checkout until you cancel. You can skip, change or cancel at any time as described in our Subscription Cancellation Policy.

6. Shipping, returns and refunds

Shipping is governed by our Shipping Policy. Returns and refunds are governed by our Refund Policy.

7. Text messages (SMS)

If you opt in to receive text messages from Knight's Coffee, you agree to receive recurring automated marketing and order-related messages at the phone number you provide. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help. Carriers are not liable for delayed or undelivered messages. Your information is handled according to our Privacy Policy.

8. Reviews, comments and submissions

If you post a review or send us comments, ideas or other content, you grant us a non-exclusive, royalty-free license to use, reproduce and display that content in connection with the Services. You agree that your content will not be unlawful, abusive, misleading, or infringe anyone's rights.

9. Prohibited uses

You may not use the Services for any unlawful purpose, to infringe intellectual property, to transmit malicious code, to collect other users' personal information, to interfere with the security of the Services, or to resell our products without our written permission.

10. Intellectual property

All content on the Services, including the Knight's Coffee name, logos, text, images and designs, is owned by us or our licensors and may not be used without our written permission.

11. Third-party links and services

The Services may include links to or tools from third parties. We are not responsible for third-party websites, products or services, which are governed by their own terms.

12. Disclaimer of warranties

Except as expressly stated in our policies, the Services and all products are provided "as is" and "as available", without warranties of any kind, express or implied, to the fullest extent permitted by law.

13. Limitation of liability

To the fullest extent permitted by law, Knight's Coffee will not be liable for any indirect, incidental, special or consequential damages arising from your use of the Services or products. Our total liability for any claim will not exceed the amount you paid for the product that gave rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless Knight's Coffee from any claim arising out of your breach of these Terms or your violation of any law or the rights of a third party.

15. Governing law

These Terms are governed by the laws of the State of Florida and the United States, without regard to conflict-of-law principles.

16. Changes to these Terms

We may update these Terms from time to time by posting the new version on this page. Your continued use of the Services after changes are posted means you accept them.

17. Contact

Questions about these Terms? Contact Knight's Coffee at brew@knights.coffee, +1 412-837-2424, or 6901 Professional Parkway East, Sarasota, FL 34240, United States.

Trade name: Knight's Coffee

Phone: +1 412-837-2424

Email: brew@knights.coffee

Physical address: 6901 Professional Parkway East, Sarasota, FL 34240, United States